Contact us
The best way to reach us is by email:
What to write to us about
- A tool that is not working, with the tool name, your browser and what you expected.
- A fact on the site that is out of date or wrong.
- Privacy questions or requests relating to the privacy policy.
- Business and partnership enquiries.
What we cannot help with
We are not TikTok, Instagram or Meta and cannot see, restore or change any account on those platforms. For account problems, use the official support channels linked from our TikTok account recovery guide. Please never email us passwords or login codes.
We aim to reply within a few working days, but we cannot promise a response time.